Introduction
For many people, the letting of a residential property can be a daunting prospect, as there appears to be many pitfalls. The new act of licensing your property for renting purpose and requirements of licensing authority can be obtain from our office as well as the new deposit scheme that has been introduced. Whether your decision to let a property is based on necessity or commercial enterprise, you will always be best advised to seek professional help.

CXG Property Services have a detailed understanding of the letting market and can provide advice to those people who are letting their home for the first time. For those individuals or companies who have an existing residential portfolio, CXG can provide a sliding scale of management charges to suit the individual's needs, depending on the size of the portfolio. CXG is therefore able to offer three types of letting service - "Full Management” ‘Letting only’ or "Introduction". In both instances CXG specializes in "Fast Track" letting. Providing certain criteria can be met, your property can be occupied by the right tenant within 7-10 days. There is no additional fee for this service. Please ask for details.

Full Management Service
This service provides:

1. Rental appraisals - up to date advice on the potential rental value of the property.

2. Introduction of the tenant, to include obtaining all necessary references - this is completed "in house" to reduce void let times.

3. Setting up of Standing Orders and the processing of rents received.

4. Preparation of the periodic statement of account.

5. Payment of rent into client's UK bank account.

6. Payment of outgoings by arrangement.

7. Co-ordination of repairs/refurbishments at the property as authorised by the landlord using our professional contractors.

8. Granting or renewing agreements.

9. Co-ordination of inspections of the property.

10. Arranging additional insurance cover for rent protection and legal costs where applicable.

11. Arranging a consultation with a Financial Advisor.

Introduction of Tenant
One of the main requirements for a successful and trouble free letting is a good tenant. Once we have been instructed to let your property, we will match it to our applicants register and also advertise within local press. In addition, your property will be on a property list, which is freely issued to all potential tenants and sent to specially selected associated local companies.
All prospective tenants are required to fill out an application form and references will be taken up whether we are acting as managing agents or not. Obtaining references etc. can take time and it is important that the property is made available to us as soon as possible.

We obtain references from (where applicable)

- Employer (accounts of self employed)
- Bank
- Previous Landlord
- Personal
- Credit search

All of which are carried out "in-house" and not outsourced, thus considerably reducing void let times.

Preparation of Agreements
Our agreements are approved by the majority of banks and building societies and comply with all the current legislation. There is also provision for any potential changes in the legislation that may occur in the future. If necessary we can arrange for individual tailor made agreements to be written by solicitors. However there is an additional fee for this service.

Deposits
Prior to the commencement of a tenancy, CXG requires the tenant(s) to pay a Dilapidations Deposit, normally equal to a minimum of four weeks' rent. Once an inspection has been made at the end of the tenancy, and subject to everything being found to be in order, this is then returned to the tenant.

Inventory and Inspection Checks
One area which can cause problems between Landlords and Tenants is the Inventory/Schedule of Dilapidation. On this basis we use, our Maintenance division, for the preparation of the above documentation.
An inventory is essential in order to accurately assess the condition and contents of the property. This document can be used to monitor the property during the period of the tenancy up until its termination.
Inspections and the checking in and out of tenants is also handled by CXG Property Services.

Planned Property Maintenance
The majority of property owners leave maintenance until something goes wrong, and this can create substantial bills. A program of planned property maintenance is a service we are able to offer our Landlords. This would involve an inspection of the property by our Maintenance Division, who would highlight the areas requiring repair and attention as well as providing an indication of how best to phase the repairs and/or improvements and the associated costs. Our maintenance team comprises of corgi registered plumbers, fully qualified & registered electricians and painters decorators.

Emergency Repairs
As you will see from our Landlord Information. Should a repair become necessary which exceeds this limit we will arrange an estimates/quotations. These can be submitted to you for your approval. It must be appreciated that on some occasions extremely urgent matters arise which require instant attention in order to protect your property from further damage. Our office is open Monday to Friday – 9.00am to 5pm and Saturday 10am to 2pm, and it is vital that you provide us with a contact telephone number in case of emergency.